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Scrum Master

Apply now Job no: 049211
Work type: Permanent Full Time
Location: England - Newcastle, Scotland - Glasgow City Centre, UK
Categories: IT - Digital Solutions

Job Title: Scrum Master
Business Unit: CIO, Digital Solutions
Salary: Starting from £48,220 - £63,000 per annum DOE
Location: UK, Flexible
Contract Type: Permanent

At Virgin Money, the freedom to be your true self means everything to us. It’s about bringing as much of yourself to work as you want and encouraging others to do the same. We all want to be ourselves, whoever that is, wherever that is. That sense of belonging is so important to us, we’ve made it a core part of our strategy. It’s good for you, it’s good for us and it’s amazing for our customers.

We want to share with you our amazing journey within the Digital space (… it’s really out of this world) and would love for you to join us! We’re working hard to transform the way we work, becoming more agile and to be best placed to provide first class services to our customers. The need to be on the go at a click of a button has never been greater and it’s us to us to make that happen when it comes to Banking with us.

What’s it like working at Virgin Money? Well, to start with we’re not like other banks (boring, bland, and predictable) so working with us is challenging, exciting and unlike anywhere you’ve worked before. If you’ve got the ambition, the initiative, and that little something extra, let’s talk.

We have an amazing opportunity for a highly motivated, experienced, and talented Scrum Master who is actively looking for their next permanent career challenge. We are undergoing an agile transformation and are in the process of embedding Agile project delivery practices across our Tribes and Squads, therefore it’s a truly exciting time to join the team.

Our Scrum Master’s play a critical role in embedding Agile practices within our organisation, driving performance and delivery, and being accountable for creating motivated and high performing squads.

Our squads’ range in terms of their agile capability and maturity, so day to day you’ll be: 

  • Using your in-depth knowledge of Scaled Agile environment and practical application of Agile methodologies to guide the squads and organisation on how to use Scrum and Agile practices to continuously improve their delivery.
  • Working both within and out with the squad to remove impediments and ensuring the squads are empowered to deliver tangible customer outcomes at the end of each sprint cycle
  • Ensuring all events are in place, and the value and outputs of these ceremonies are recognised and adhered to.
  • Coaching and supporting the Product Owners and squad on current Agile best practice across all disciplines including, TDD, BDD, and backlog refinement and continuous improvement.
  • Supporting the PO’s (Product Owners) and Ba’s (Business Analysts) in breaking down work, story mapping and release planning.
  • Working with squads and relevant stakeholders to continuously inspect and adapt the development pipeline.
  • Motivating and engaging the team to take ownership of delivery of the product; giving them the tools and knowledge to commit to delivering planned work within each sprint. - Facilitation skills and must have the ability to add value to the team.
  • Fostering an environment of physiological safety for the squads; including team health checks and facilitation of retrospectives on a frequent basis to identify areas of continuous improvement. Including retrospection on why any sprint delivery may have been affected.
  • Ensuring all real time metrics (eg burn up chart, sprint plan) are visible and feeding these into overall delivery plan.
  • Coaching and mentoring Other Scrum Masters and stakeholders across the organisation.

To be successful in this role you’ll need to bring and be:

  • SME knowledge in Agile frameworks and their underlying values and principles.
  • A champion of agile best practices and help foster a culture of continuous improvement
  • A seasoned scrum master with deep insight into newest approaches and trends and passion to learn and introduce market leading digital, agile practices
  • Strong motivational skills to enable the team to commit to and follow through on agreed delivery
  • Great leadership abilities, with superb communication skills as well as the ability and soft skills to mentor and coach newly formed teams
  • Demonstrable and numerous examples of learning by experience and doing over learning by certification
  • In depth experience gained in a large software development organisation- ideally in financial services – working with cross functional delivery teams, including co-located and distributed teams.
  • Practical experience of agile transformation including other agile approaches, introduction of Scrum, Kanban and Lean agile delivery within a complex, regulated environment.

We'd love it if you had: 

  • Knowledge of digital delivery practices is a big benefit e.g. Continuous Integration
  • Demonstrable experience in a complex multi project delivery Financial Services environment
  • Knowledge of banking operations or financial services experience

We really need you to have the skills and experience listed in the "to be successful you’ll need to bring and be" section above, but the rest is just our wish list, so please don’t let that put you off applying, we’d love to hear from you!

RED HOT Rewards
• A generous holiday package and the option to buy more!
• Private Medical Insurance - with the option to extend to family members.
• Pension!  A market leading pension – we’ll top up your contributions too. 
• Flexible benefits – customise your rewards to work for you!
Inclusion at Virgin Money
Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our friendly team at or
Point to note…
At the minute, depending on which team you are joining, lots of us are working from home. This is something that may change over time, and if so, we will come together in one of our hub locations, giving you the chance to meet your new colleagues in person. We will of course, make sure you have the IT equipment to access our systems and to interact digitally with your new team and colleagues, but we thought it best to let you know this in advance, so you can make sure you are set up to work safely and productively. If you have any questions on this let us know! 
Now the legal bit…
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

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Applications close: GMT Daylight Time

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