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Relationship Manager Commercial

Apply now Job no: 066129
Work type: Permanent Full Time
Location: England - Yorkshire
Categories: Customer Service, Specialized Business, Product Development

Strategic Finance – Relationship Manager
Salary from: £44,400 -£60,000 (depending on experience)
Location: Sheffield/Yorkshire
Contract Type: Permanent, Full Time

Join Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We’re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We’re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.

Here’s what it means for YOU:

  • 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)​
  • Five extra paid well-being days per year​
  • A 35 hour working week
  • 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
  • Market leading Pension & Private Medical Insurance
  • Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
  • Ability to work anywhere in the UK​ (where the role allows)

And, you get these Red Hot Rewards from day one!

Our commitment to business customers goes back generations. Our dedicated Relationship Managers have local knowledge and experience in the SME market and provide financial insight and support to a wide range of different-sized businesses; whether they are looking to invest in their business, protect their business or reduce exposure to risks.

We are looking for dynamic people, who are ready to make a real difference to a successful and expanding team.  Providing a truly complete ‘face-to-face’ relationship model, our Strategic Finance Relationship Managers cater for our customers’ every banking need.  And that is where you come in.

If you're passionate about providing a tailored, relationship-based service to our Business customers and are willing to do what it takes to ensure our customers are happy, please read on.

 Day to Day duties include…

  • Generating and optimising income through relationship management
  • Servicing customers and strengthening the bank’s visibility in the local market place
  • Effectively networking in the local community and facilitating introductions to benefit the customer.
  • Developing new to bank income, via building relations and understanding of customer needs
  • Using your knowledge in your geographical area, of the current economic climate and ensuring this is kept up to date
  • Supporting local businesses in the day to day running of their organisations, by sharing market intel and expertise in the trading life cycle
  • Ensuring that service quality is of the highest order, developing measures to continually assess the service provided to clients
  • Accountability for Risk and Compliance in relation to individual customers, identifying signs of stress and risk, in order to protect the customer, and the bank.
  • Ensuring all policies, procedures and FCA banking regulations are adhered to at all times
  • Putting the customers’ interests at the heart of all you do, ensuring that existing customers are looked after at all times and new to bank customers have a seamless on boarding experience.

We are looking for someone with:

  • Significant experience in striving for excellence with an ambitious and dynamic approach that drives customer orientated outcomes
  • Strong business acumen and commerciality, with the ability to analyse customer's financial statements and provide the most appropriate solution
  • A solid understanding of banking financial products and services.  
  • Proven ability to provide superb customer service, and drive revenue growth.
  • Knowledge and understanding of financial markets and economic environment.  
  • Ability to build and maintain relationships and business networks.  
  • Awareness of risk management policies and procedures.

We would like you to have….

  • A relevant vocational financial services qualification, eg Chartered Banker

If this sounds like a role for you, then please click the link below to apply.

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at


Now the legal bit…
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

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Applications close: GMT Daylight Time

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