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Senior Platform Engineer

Apply now Job no: 075691
Work type: Permanent Full Time
Location: Newcastle Upon Tyne, Newcastle, Gosforth Centre, Remote - work from anywhere within the UK
Categories: Technology Operations

Business Unit: IT Operations
Salary range: £36,800 - £42,000 per annum DOE
Location:  Remote with occasional travel to Newcastle

Your life more Virgin starts here

We’ve made huge progress on our transformation into a digital bank – from launching new digital propositions for customers to giving our colleagues more flexibility and Virgin oomph. Together, we’re creating something unique in UK banking. And we’re accelerating our digital drive to position ourselves as the number one digital bank, so it’s a massively exciting time to be joining us.

Here’s what it means for YOU:

  • 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)​
  • Up to five extra paid well-being days per year​
  • A 35-hour working week
  • 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
  • Market leading Pension & Private Medical Insurance
  • Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
  • Ability to work anywhere in the UK​ (where the role allows)

And you get these Red-Hot Rewards from day one!

The role will be based within the Windows Server Team which is part of IT Operation.  As a Senior Platform Engineer, you will work closely with other Technology staff and 3rd parties and will collaborate with project teams to ensure that change within the environment is managed and controlled effectively.

The core aspect of your role will cover the 3rd line support of enterprise services delivered to VM internal and external customers hosted on Windows Server Physical and Virtual Infrastructure. Working closely with 1st and 2nd tier support teams to deliver a professional effective enterprise support offering

Alongside this support requirement, you will work as part of larger project delivery teams, to deliver new services and enhance existing services. Your role within these teams will span across all of the project lifecycles including (but not be limited to) design influence, infrastructure build, test environment support and implementation deliverables and support.

There are a few essentials you need to bring…

  • In-Depth Experience of Microsoft Servers, Applications & Management tools:
    • Windows Server 2003/2008/2012 / 2016 / 2019 (Install, Configure, Manage)
    • Active Directory (Install, Configure, Manage)
    • Windows Networking Technologies (DNS, TCP/IP, DHCP)
    • MS Failover Clustering (Install, Configure, Manage)
    • SCCM (Install, Configure, Manage) & SCOM
    • McAfee ePO
    • Trend Micro DSM
  • Microsoft Exchange
  • File Transfers
  • VMWare
  • Self-motivated individual with the ability to resolve complex operational problems, meet critical deadlines and to deliver quality work first time around
  • Possess Microsoft Certification in a Windows Server Technology (MCP)

We’d love you to have…

  • Possess a MCSA/MCSE Certification
  • Have Knowledge of, or Experience with:-
    • Networking Providers/Technologies (Cisco, HP Virtual Connect)
    • Powershell or other scripting experience
    • Microsoft Azure
  • Possess excellent interpersonal and communication skills, with the ability to influence and drive change in a collaborative manner

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at

Now the legal bit…
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we’ll need to you to confirm you have the Right to Work in the UK.

If you’re successful securing a role with us, there are some checks you need to complete before starting. This includes a credit and criminal record check, as well 3 years' worth of satisfactory references.   If the role is part of the Senior Manager and Certification Regime, it requires enhanced pre-employment checks - we’ll ask for 6 years' of regulatory references and once in role, you’ll be subject to periodic employment checks.




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Applications close: GMT Daylight Time

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