Business Unit: Technology Operations & Cyber Security
Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits
Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs.
Contract type: Permanent
Our Team
The world is changing and so are we. That is why we are a home for the courageous. We reward those who push themselves, but we know you would do it anyway. You are naturally curious, ambitious, and brave. You want to do big things, and we have the roles to make that happen.
An exciting opportunity has arisen within IT Service Protection team for a manager as part of IT Service Management. This multidisciplinary role is a great opportunity to engage across the Business, IT Development & Change, and Support pools to ensure safe delivery of Cloud changes through prescribed governance principles to our most important production IT Services.
Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank’s Cloud IT infrastructure. To underpin this and other changes, a firm understanding and management of Cloud & IT Change Management is essential in maintaining a firm route to live.
Reporting directly to the Service Protection Manager, this is an important role in protecting quality of Cloud Service and managing risk, with the opportunity to engage across the whole of COO, the various CIO Towers within including TOCS. Key is establishing the broader Cloud change ownership to establish and drive forward a Cloud Governance framework and be a part of a developing process and to minimise risk in our service delivery.
The Cloud Governance Manager will work alongside change owners and technical colleagues to evaluate the scheduling of pending Cloud change proposals to and confirm schedule compliance in readiness for the various Change Management assessment boards and other contributing process and procedures.
What you’ll be doing
- Responsible for leading the central cloud governance team.
- You’ll manage the continuous cloud governance process and be accountable for monitoring, evaluating, and adjusting cloud governance requirements.
- Own and maintain a cloud governance strategy/process across all cloud providers to ensure consistency and effective cloud risk management.
- Responsible for the creation, management, and maintenance of cloud governance policy documents.
- Responsible for identifying any risk control gaps in the cloud control environment.
- You’ll participate and advise on cloud adoption across the bank.
- Maintain regulatory roadmaps & updates that impact cloud governance.
- Liaise with stakeholders across the bank to ensure collaboration of cloud governance.
We need you to have
- Strong knowledge of Cloud governance models and the Cloud Control Framework.
- Experience in managing cloud governance and frameworks.
- Managing senior stakeholders at Head of Department level.
- Experience leading transformational change in an IT operational context.
- People leader experience.
It’s a bonus if you have but not essential
- Holds an industry recognised Project and ITIL qualifications.
- Broad knowledge of IT infrastructure, systems and services
- Strong understanding of operational Change Management process
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
