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Fraud Strategy Systems & Defence Analytics Manager

Apply now Job no: 037343
Work type: Permanent Full Time
Location: England - Newcastle
Categories: Regulatory Compliance & Risk Management, Team Leader/Manager, Risk&Audit

Business Unit: Financial Crime
Location: Gosforth
Contract Type: Permanent 
In the Region of £68,500 DOE + Great Banking Benefits 

Virgin Money is well known for doing things better and we are constantly on the lookout for talented, imaginative and smart people to help deliver success. We are working hard to offer a real alternative to banking as usual – a bank that aims to make everyone better off; our customers, colleagues, company shareholders, corporate partners and the communities we serve.

Here at Virgin Money we take a huge amount of pride in what we do, working seamlessly across all areas to achieve the same goals for the business. If you`re a Fraud/ Risk Professional with a burning passion for what you do, a lust for learning and are looking to work with likeminded people then this is the role for you! 

The Day to Day

The role holder will be responsible for leading VM Fraud Analysts to tune fraud defence systems and support franchise strategy across all products and delivery channels. They will direct and drive analysis to ensure that Fraud systems are configured so that the Fraud Risk profile is within appetite, losses are within budget and operational and genuine customer impacts are balanced. 

With a developed industry network, the role holder will undertake close and continuous monitoring of losses and drive remediation control improvements and related investment as required. They will drive and embed the VM Fraud Risk management agenda both internally with stakeholders and externally with systems suppliers, industry bodies, law enforcement and Government.  They will also deputise for the Head of Fraud as required.

This role is about …

  • Optimisation and performance monitoring of all fraud detection and prevention systems and models.
  • Configuring systems to manage fraud risk within appetite and budget
  • Accountability for definition, model building and management of Fraud loss budget under authority delegated by the budget owner
  • Designing, delivering and maintaining accurate and relevant fraud typology-related MI and reporting to meet the needs of governance committees and stakeholders at all organisational levels
  • Ensuring daily, weekly, monthly & quarterly fraud loss monitoring and reporting is accurate and timely, driving action and escalation as required.
  • Leading an innovative fraud analytics team to tune fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions
  • Providing SME input to strategy for maintenance, development and investment in fraud defence systems to ensure that these remain fit for purpose to support internal business strategy and address external threats.
  • Act as Fraud SME on VM projects to ensure fraud systems related projects are delivered to time cost and quality.
  • Provide SME input to internal and external fraud response to incidents
  • Internal stakeholder engagement at all levels to ensure fraud risk assessment is embedded within business change.
  • Support external engagement with third party suppliers, industry bodies and law enforcement to ensure that this is coordinated and drives VM agenda.
  • Develop, lead and manage a high performing team of fraud analysts, ensuring capacity and capability is available to manage VM Fraud Risk

To be brilliant you’ll bring…

  • Proven experience of successfully managing an operating Fraud Risk analytics function within UK Banking
  • Track record of managing fraud loss within budget using systems, process, people and policy
  • Extensive knowledge of financial crime risks, threats and landscape
  • Proven track record of fraud systems strategy development from idea to securing investment and implementation
  • Demonstrable track record of operating to Senior Management level internally
  • Leadership, expertise and have the ability to challenge effectively
  • People management, both as direct reports and as a functional leader / specialist throughout the company

We would like you to bring…

  • A relevant recognised professional qualification in financial services or risk (ICA or equivalent).

If this sounds like a role for you, then please click the link below to apply.

RED HOT Rewards

  • A generous holiday package and the option to buy more!
  • Private Medical Insurance - with the option to extend to family members.
  • Pension!  A market leading pension – we’ll top up your contributions too.
  • Flexible benefits – customise your rewards to work for you!

If this sounds like a role for you, then please click the link below to apply.

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach.


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Applications close: GMT Standard Time

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