Digital Business Analyst
Apply now Job no: 688516
Work type: Fixed Term Full Time
Location: England - Newcastle
Job Title: Digital Business Analyst Business Unit: Digital Location: Gosforth Salary Range: £39,000- £58,000 per annum DOE Contract Type: 12 months FTC
We’ve grown, and we’ve got big plans for the future. We’re on an exciting journey as we bring our brands together. It’s a fun and fast-paced place to be, and we want you to help take us to the next level.
We're looking for an experienced Digital Analyst to join our Distributions team. This is an exciting and dynamic role where you'll be responsible for identify business requirements, documenting and communicate these clearly and accurately for the implementation of new developments and enhancements for our customer journeys.
You'll be highly motivated and work through solutions with the delivery teams to complex problems, through a forensic approach to data and robust requirement generation. You'll be working on Process Design where you'd be accountable for the creation and implementation of the business processes to capture customer interactions journeys and comms. You'll have excellent relationship building skills with the ability ensure solutions are delivered adhering to digital processes, standards and guidelines.
Day to day you' ll be responsible for...
Translating business needs and project requirements into an executable backlog with the appropriate acceptance criteria
Capture user requirements and user stories, in collaboration with the assigned producer / product owner and business stakeholders
Work with digital delivery teams to ensure user requirements are successfully translated into technical requirements with detailed consideration for all project and technical dependencies and risks
Interrogating requirements to ensure all aspects have been considered and are understood, then establishing a way to achieve the desired outcomes with the systems and tools available within the project teams
Leading on the impact assessment journey requirements and working with the product owners and producers to collaborate with the right SMEs to ensure you achieve the right depth of detail required to accurately deliver a well-defined backlog
Collaborating with teams ranging across customer proposition, UX/UI, delivery, data analytics and technology to align requirements for all customer journeys
Working with system testers and system users to support the completion of testing activities in conjunction with the user stories and acceptance criteria defined
Responsible for ensuring all requirements and journeys have been taken through the right approvals process, version control is maintained and all review processes can be fully evidenced
Able to work effectively and self-sufficiently in a fast changing working environment
We'd love it if you had...
A successful track record of Agile delivery and development methods
Solid understanding of digital technologies and techniques (e.g. IA, Design, Development, Testing, Browsers, content management systems)
Able to hold discussions, confidentially, with technical architects and analysts whilst challenging, influencing and making recommendations
Aptitude for multi-tasking, working to emerging & tight timelines with the ability to deliver in a fast paced environment
What will you get for your hard work? RED HOT Rewards
A generous holiday package and the option to buy more!
Private Medical Insurance - with the option to extend to family members.
Pension! A market leading pension – we’ll top up your contributions too.
Flexible benefits – customise your rewards to work for you!
If this sounds like a role for you, then please click the link below to
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach.
Advertised: GMT Standard Time 25 Mar 2020
Applications close: GMT Daylight Time
09 Apr 2020
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