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Technical Specialist – WebSphere Application Server (WAS) NW Deployment and Automation

Apply now Job no: 051770
Work type: Permanent Full Time
Location: England - Newcastle, Scotland - Glasgow City Centre, UK
Categories: IT

Job Title:  Technical Specialist – WebSphere Application Server (WAS) NW Deployment and Automation (Technical Specialist 1)
Business Unit
: IT Operations, Application Platform Team
Salary range:£36,720 to £45,900 DOE plus great benefits 
Permanent or Fixed Term: Permanent
Location: Glasgow, Gosforth, UK Flexible 

Disrupt the status quo. It’s a simple statement that tells you everything about our ambition. It’s about thinking what money could be, instead of what it’s always been. Thinking this way gives us so many opportunities to make our customers happier. We’re not like other banks – and we want you to help us be even more exceptional.

We’re on the lookout for a talented Technical Specialist to lead the way in managing and supporting our systems and services in our Middleware Support Function within the Application Platform Team.  As a Technical Specialist, you will be a key part of a dynamic, high-performing team supporting various critical Business Services and technologies. You will be a key member of the team responsible for ensuring the delivery of an excellent service alongside providing support and guidance to junior members of the team. To lead from the front. To support and problem solve. To maintain excellent customer service and prevent negative service impact. To help engineer fantastic operational solutions which deliver reliable and scalable outcomes. From an automation perspective you will have shell scripting and Jython (Python) experience. Our work is specialised and fast paced, therefore you will be expected to self-manage in a professional and proactive manner in conjunction with your Line & functional Manager.  You will bring WAS Technical Support skills to the team and will be required to upskill in technologies including Enterprise Content Management, Enterprise Integration Bus, JBoss and Middleware which are supported and managed within the Team. The ultimate aim of the team is to ensure a seamless customer and colleague experience through delivery of robust, well managed and maintained enterprise scale applications and systems.

The role is all about…

  • Supporting live service through the proactive identification of risk and swift resolution of live issues while maintaining excellent customer service
  • Developing Automation - Experience utilising Shell Scripting & Jython (Python)
  • Supporting the route to Live for the testing of changes
  • Working with others within and out with your immediate team to ensure the best outcomes possible are delivered for the services the team support.
  • Improving our delivery through innovation, continuous improvement, and automation.
  • Working with project & technical teams to ensure our solutions meet the organisation’s operational and strategic needs.
  • Collaborating with internal and external parties to provide excellent customer service.
  • Engineering systems to be more reliable and scalable.
  • Manage and progress certificate renewals in a timely manner as required throughout the estate supported by the team.
  • Taking ownership of activities within the team and driving them to resolution.
  • Coaching team members to improve the overall knowledge and experience within the team.

The successful candidate will have a high level of knowledge and experience in WAS Network Deployment and the related technologies/topologies alongside an awareness of the types of Java Applications that it supports.

We need you to have…

  • High level of knowledge and experience of WAS Network Deployment tasks / commands
  • Proven analytical and problem-solving skills
  • Experience in prioritising multiple activities in a rapidly changing environment
  • Positive attitude and excellent interpersonal skills
  • Experience driving complex issues and coaching / mentoring others
  • An ability to work on your own initiative and take ownership and responsibility for team deliverables
  • Capability to upskill on other technologies based within the team
  • Flexibility regarding working hours / on call coverage, etc
  • Ability to effectively communicate and resolve complex situations.
  • Drive to manage your own development
  • Leadership qualities
  • The capability to upskill on other technologies supported within the team

We would like you to have...

  • Experience of working in a WebSphere Application Server Network Deployment Technical Support role
  • Experience of supporting Business Objects, Accurate or similar applications from a WebSphere perspective
  • Experience supporting production and development/testing systems
  • Exposure to J2EE Development framework
  • Operational knowledge of Banking
  • Scripting and automation skills (including but not limited to BASH / Python)
  • ITIL Service Management process awareness (Change, Incident & Problem Management processes)
  • Experience of critical services such as High Value Payments, Batch Processing, Financial Reconciliation etc
  • A full understanding of WebSphere Application Server (WAS) infrastructure technologies including:
  • IBM WebSphere Application Server Network Deployment Cell & Cluster Build
  • IBM WebSphere Application Server Network Deployment Lockdown
  • IBM WebSphere Application Server Network Deployment Application Deployment & Configuration
  • IBM WebSphere Application Server Network Deployment problem determination & resolution
  • IBM HTTP Server
  • IBM WebSphere Portal
  • WAS Build and Application deployment automation using orchestration Tools like IBM UrbanCode Deploy
  • IBM Integration Bus (IIB)
  • Weblogic
  • JBoss
  • Enterprise Content Management technologies

RED HOT Rewards...

  • A generous holiday package and the option to buy more!
  • Private Medical Insurance - with the option to extend to family members.
  • Pension!  A market leading pension – we’ll top up your contributions too.
  • Flexible benefits – customise your rewards to work for you!

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our friendly team at careers@virginmoney.com.

Point to note…

At the minute, depending on which team you are joining, lots of us are working from home. This is something that may change over time, and if so, we will come together in one of our hub locations, giving you the chance to meet your new colleagues in person. We will of course, make sure you have the IT equipment to access our systems and to interact digitally with your new team and colleagues, but we thought it best to let you know this in advance, so you can make sure you are set up to work safely and productively. If you have any questions on this let us know!

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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