Business Unit: Technology Operations & Cyber Security (TOCS)
Salary Range: circa £80,000 per annum DOE + red-hot benefits

Live to challenge the status quo. Live a life more Virgin.

Our Team
Business Management and Control (BM&C) ensures TOCS is effective and fit for purpose in this ambition by leading the way in Financial Planning & Management, Third Party Management, Risk & Control, People & Engagement and Insights & Reporting.

As such, we’re looking for an experienced Third Party & Commercial Senior Manager who can play a critical role in aligning technology initiatives with our overall business strategy alongside tight and strong management of our cost envelope.

You’ll ensure TOCS Leaders and other key stakeholders across Virgin Money make cost effective business decisions around key strategic pieces of work, particularly maximising the value generated through the leveraging of significant, strategic third-party partnerships / capabilities to deliver efficiency, performance, and innovation (e.g. technology change and/or investment, third party strategy and framework and wider technology initiatives).

What you’ll be doing

• Act as central conduit for new engagements with existing strategic TOCS Third Parties for experimentation, innovation and service delivery across TOCS, Operation and CIO Functions
• Support the Head of BM&C to ensure that our approach to partners and third parties and its ongoing management is aligned with organisation design and operating model
• Lead the behavioural change required to maximise relationship and operational effectiveness of our high-profile contracts, working within the Commercial and wider VM/TPM governance framework of processes and procedures
• Redefine / facilitate service reviews, Quarterly Business Reviews and other key meetings with partners, Third Partys, and some tactical suppliers in the portfolio to ensure excellent service and value for money
• Work closely with key stakeholders across the Bank to ensure that the TOCS commercial strategy, specifically, third party strategies link in with wider TOCS and Bank strategic objectives and interests at all times
• Collaborating with multiple internal functions; Finance, Procurement, HR, CIO offering our expertise when needed
• Play an active role in budgeting, forecasting and financial planning cycles relating to third party cost driving cost efficiencies and adequately forecasting future expenditure based on third party requirements and utility as identified within the technology roadmaps
• Understand and influence our Technology roadmap to identify and proactively help shape a backlog of future requirements, understanding overall TOCS commercial aims leveraging our suppliers to bring their innovation to the table too
• Lead and motivate a skilled team of professionals who are our Technical Supplier Relationship Managers
• Foster a collaborative and inclusive team culture, promoting knowledge sharing and continuous learning

We need you to have

• Proven experience in Third Party & Technology Risk Management, preferably in a Senior Manager Role
• Cost Management experience - Strong financial/commercial acumen with experience in managing and executing against large and complex budgets
• Comprehensive financial awareness across, budgeting, planning and monitoring disciplines
• Demonstrated ability to drive strategic initiatives and deliver results in a dynamic business environment
• Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct
• Proficient, working knowledge of IT infrastructure, Cybersecurity, and emerging technologies
• Exceptional leadership skills tested in delivery of transformational change, including third party risk management transformation in a regulated environment
• Comprehensive understanding of industry best practice Business Management, Governance, Risks, Issues and Assurance disciplines
• Strong experience of identifying and resolving issues, mitigating risk and managing dependencies
• Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders

It’s a bonus if you have but not essential

• Change Management with a particular understanding of IT Change and Agile methodology
• Qualified at professional risk management body level

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.