Business Unit:  Group HR 
Salary Range: up to circa £27,000 per annum DOE + red-hot benefits
Location:  Hybrid, Glasgow
Contract Type: Permanent 

Be a change maker with more cha-ching. Live a life more Virgin.

Our Team  

We’ve an exciting opportunity to join everyone’s favourite team – Payroll! 

A fun, well-respected team of six with lots of opportunity for development and project work. 

Our team play a vital part in the business as we manage one of the biggest expenses; by doing so we develop employee trust, keeping the staff morale high and creating a positive work environment!

Our main responsibility is to ensure that employees are paid accurately and on time. We ensure taxes and NI are paid correctly, pension is deducted correctly and handle queries regarding pay amongst lots of other priorities.

What you’ll be doing 

• Ensuring that all colleagues and customers, both external and internal, receive an excellent standard of service and information is accurate
• Supporting our colleagues and People Leaders to self-serve on our HR system
• Updating and maintaining data into our Core HR systems including allowances, deductions, tax codes, statutory payments
• Safeguarding the integrity of our data through defined data checks and resolving any anomalies
• Ensuring quality and accuracy of payroll related duties
• Working collaboratively to ensure consistent and exceptional customer service
• Query handling to SLA's via email, telephone and occasionally face to face.

We need you to have 

• Substantial previous payroll experience
• A proven strong understanding of the basics of PAYE, NIC and statutory leave obligations
• Strong numeracy skills
• Excellent Microsoft Office skills with particular strength in Microsoft Excel
• Experience in customer service and the ability to handle challenging cases  
• Agile approach to work with the ability to multi-task while maintaining accuracy
• Excellent organisational skills and ability to work using own initiative
• Previous experience in an administrative or data processing role
• Good analytical skills and a desire to challenge the status quo

It’s a bonus if you have but not essential 

• Experience of working with HR systems and multiple bank systems  
• Payroll qualifications – CIPP or equivalent
• Familiarity with bank policies especially relating to leave and pay 
• An insatiable curiosity to explore why we do things and what we might do differently.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.