Business Unit: Technology Operations & Cyber Security (TOCS), COO
Salary range: £33,600 to £42,000 - Per annum – Pro rata - DOE
Location: Hybrid - Occasional travel to Glasgow and Newcastle hub when required. 
Contract type: Permanent – Part time – 17.5 Hours a week (0.5 FTE)

Our Team

We have a fantastic opportunity for a part time 0.5 FTE Senior Virtual Engineer in our Virtual Workspace Team.

Responsible for the overall strategy, Application Delivery and Desktop Provisioning across all virtual environments within the bank, the Virtual Workspace team within TOCS operate, monitor, maintain, protect, and evolve the Banks Corporate Virtual Workspace environment which is central to providing customer and colleague-facing services to internal and 3rd Party colleagues.

The team currently supports a range of legacy and current Citrix farms, a growing Azure Virtual Desktop footprint, the ability and knowledge to effectively support all of these is paramount.

What you’ll be doing…

• Management, configuration, administration, and maintenance of Citrix and Azure Virtual Desktop Infrastructure.
• Provide Virtual environment support to colleagues and customers
• Plan & execute technical & procedural improvements to the Virtual Stack & where relevant associated applications.
• Be comfortable taking ownership of incidents from a virtual perspective making any decisions or guidance to regain service.
• Collaborating with project teams to ensure that change within the environment is managed and controlled effectively.
• Build effective relationships with supporting departments, our 3rd parties and colleagues.
• Manage the patching lifecycle, including scheduling, deployment, and verification.
• Supporting and implementation deliverables and support.
• Project lifecycles including (but not be limited to) design influence, infrastructure build and test

We need you to have…

• Knowledge and demonstrated experience of Citrix XenDesktop, NetScaler’s and the full Citrix Stack
• Knowledge and demonstrated experience of AVD and/or Windows 365 Cloud PC from a configuration and management perspective.
• Knowledge of administering blade infrastructure in VMWare.
• Knowledge of corporate business continuity and disaster recovery processes.
• Knowledge and demonstrated experience of using Citrix DaaS/Cloud for managing workloads and access.
• Experience in IT security, system administration, or a similar role with a focus on security patch management and system upgrades
• Experience of working in a highly governed and controlled IT environment
• Ability to travel to multiple sites across the UK to provide support when needed.
• Enthusiastic, self-motivated and determined to deliver an excellent service.
• Ability to support out of hours patching / change on an ad hoc schedule.

It’s a bonus if you have but not essential…

• Experience of application containerisation processes.
• Experience of App-V and SCCM.
• Experience of Ivanti UEM / AppSense.

The extras you’ll get:

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money 

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money 

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.