Business Unit: Customer Service & Operations
Salary range: £37,600 - £47,000 per annum
Location: UK Hybrid - Glasgow, Gosforth, Edinburgh, Leeds, Chester, London
Contract type: Permanent

Our Team

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe.  They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’ve an exciting opportunity for a Senior MI and Reporting Analyst who will be responsible for design, production and maintenance of Fraud Governance and reporting, helping to ensure senior management in Compliance, risk and business functions receive insights on risk and performance.

What you’ll be doing

• Lead the design and delivery of a suite of PowerBi dashboards.
• Generate and collate data to prepare dashboards and reporting on EC risk management and performance for board and senior management level reporting. 
• Provide predictive insights to key stakeholders, Fraud Analytics, Fraud Service Delivery and Fraud Strategy. 
• Understand content sources, data flows and reporting deadlines for all required reporting.  
• Liaise with stakeholders such as Fraud Analytics and Fraud Strategy to respond to Ad-Hoc MI requests. 
• Develop new MI based on evolving stakeholder requirements.  
• Track the position of the bank against agreed Key Risk and Key Performance Indicators. 
• Respond to internal information requests from stakeholders including the business and the second line of defence.  
• Ensure that any control failures highlighted by MI are escalated in a timely and effective manner 
• Coordinate and draft inputs for standing EC and business risk committees and forums. 
• Support the production of regulatory MI requests both routine and adhoc.  
• Represent VM at industry MI events. 
• Provide SME support on change projects impacting MI and reporting
• Delegate for the Fraud MI Manager

We need you to have

• Experience in a data and reporting role, designing and delivering a suite of KPIs and management information 
• Strong experience using Power BI or extensive experience in a similar visualisation tool.
• Experience of reporting automation and control techniques.
• Experience of working with large and varied datasets with multiple inputs. 
• Exposure to Corporate governance forums.  
• Experience of building Stakeholder engagement and relationship management.  
• Prioritisation and management of own workload 
• A love for data with strong MS Excel and PowerPoint skills  
• Advanced experience of using SAS / SQL or equivalent analytical tools to develop data driven solutions. 

Red Hot Rewards  

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money 

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money 

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit 

We’re in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at https://uk.virginmoney.com/nationwide-transfer. If you’re successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead.

Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. 

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.