Business Unit: Chief Operating Office - Fraud
Salary range: £56,000 - £82,000 per annum DOE + red-hot benefits
Location: Remote - work from anywhere within the UK
Contract Type: Permanent

Live to challenge the status quo. Live a life more Virgin.

Our Team

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe.  They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’re seeking an inspiring and engaging Senior Fraud Strategy Manager who is insatiably curious and isn’t afraid to challenge the status quo.

As a member of the Fraud Strategy team, you’ll be responsible for utilising data to detect, prevent and mitigate all types of fraud risk. You’ll work closely with stakeholders in commercial, Fraud Analytics, Cyber Security, Operations and other Fraud Strategy leads to develop robust fraud strategies to prevent fraud at source. We’re seeking a highly analytical, innovative SME who can make an immediate impact. 

What you’ll be doing

• Owning the development and optimisation of fraud controls to combat all fraud typologies.
• Serve as the Product Owner for strategic fraud vendors, maintaining a development roadmap to ensure that solutions are optimised throughout our estate to maximise performance.
• Developing automated monitoring to identify emerging trends and to maintain oversight of upstream control performance.
• Adopting a data-driven approach to support flash fraud attacks and fraud incidents across all typologies.
• Working collaboratively with the Internal Fraud Strategy Manager to develop automated controls to detect anomalous behaviour for onward investigation.
• Developing and monitoring a range of KRI’s to provide effective oversight of the control landscape throughout the Virgin Money estate.
• Proactively scanning VM landscape to identify vulnerabilities within control framework.
• Keeping abreast of emerging technologies to support senior leaders in the consideration of proposals, RFPs and general industry insight to support with change and innovation.
• Providing ongoing input and analytical support to the fraud transformation agenda.

We need you to have

• Proven track record of developing and implementing successful fraud prevention strategies and initiatives to prevent fraud.
• Demonstratable experience of developing automated fraud controls with disparate data sources.
• Strong analytical skills with expert-level proficiency with one or more programming languages such as SAS, SQL, Python or R.
• Demonstratable experience of successfully influencing stakeholders and driving change throughout an organisation.
• Significant knowledge and understanding of fraud risk and industry trends to identify risks that may impact our organisation.
• Tenacity with well-developed problem-solving skills, coupled with the ability to interpret complex data and identify actionable insights.
• Demonstratable experience operating across multiple fraud typologies.
• Strong interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 

It’s a bonus if you have but not essential

• Prior experience developing data-driven controls to detect and prevent internal fraud.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more
• Up to five extra paid well-being days per year​ 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt 
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness 
• Ability to work anywhere in the UK​ (where the role allows) 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.