Business Unit / Team: Chief Operating Office
Salary range: £44,000 - £62,000 per annum DOE + red-hot benefits
Get out of your comfort zone. Live a life more Virgin.
Our Team
Within this fast-paced area of the business, we are enthusiastic about making things better, we never stop looking at how every bit of banking works.
The Business Change Lead is a key role that provides essential planning oversight and analysis on projects within Personal Banking Systems. The Personal Banking Systems team support our Core Platform and systems across the two heritages and several specialist 3rd party software packages. This is an opportunity to be part of a team linking Technical teams, Business users, Technology teams, Partners and application providers to deliver services to our customers
This role will specifically work on projects within the Personal Banking Systems space, whilst leading a team of Business Analysts. The role holder will have the responsibility for motivating Analysts to deliver all aspects of change whilst ensuring strong and effective stakeholder relationships are established and maintained. The role holder will be required to work closely with the business and development teams through the full project lifecycle to deliver change that makes our customer happier about money.
What you’ll be doing
• Leading supporting, and developing a team of Business Analysts to deliver all aspects of the change lifecycle in terms of quality, time, and cost
• Manage a Business Change plan to ensure all project milestones are met with all Analysis and Readiness activities being delivered in line with project dates
• Own key engagement with stakeholders and third parties
• Inspiring confidence whilst promoting and demonstrating behaviours that support our purpose and values
• Lead and direct the adoption and adherence of business analysis best practises
We need you to have
• Strong analytical capability with the proven ability to elicit and manage requirements through the Technical Design, Technology Build, Quality Assurance, Implementation and Post Imp. Phases
• The ability to plan, coordination and lead Business Analysts on larger projects utilising all the tool available to deliver business requirements and trace them to implementation
• A proven ability to coach and develop members of the team to ensure a consistent high-quality output that meets the needs of our customers
• A proven ability to lead, motivate and influence people across business and technology domains
• Outstanding communication skills with the ability to engage effectively at all levels and build strong and effective relationships
• The ability to work in a fast-paced environment and deliver high quality results within tight timescales working under pressure
Red Hot Rewards
• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
