Business Unit: Chief Operating Office|MS BizApps Centre Of Excellence (COE)
Salary range: £72,800 - £106,000 per annum
Location: UK Hybrid - With occasional travel to the local hub (Glasgow)
Contract Type: Permanent - Full Time
Be a change maker with more cha-ching. Live a life more Virgin.
Our Team
The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy and underpin many of our leading customer products and services. We look to drive innovation and work with the latest pioneering Copilot and AI technology offerings. With our services highly in demand, this is an incredibly exciting time to join our growing team.
We are seeking passionate, highly capable individuals, who not only know their stuff, but really care about delivering excellence in our colleague and customer experiences. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities team, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities and patterns to create the foundational services upon which projects/squads can develop their solutions.
You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply…
What you’ll be doing
• As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities.
• Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns.
• Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these.
• Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates.
• Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls.
• Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen.
• Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to—date and in line with latest features and best-practice guidance from Microsoft.
• Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE.
We need you to have
• Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI, preferably in a Technical Lead or Solution Architect role.
• Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements.
• Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps.
• Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services.
• Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform.
• Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management.
It’s a bonus if you have but not essential
• Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity.
• Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI.
• Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals)
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
