Business Unit: Business Management & Control, TOCS
Salary range: £ 56,800 - £80,000
Location: Remote - Occasional travel to the Glasgow hub 
Contract Type: Permanent - Full Time 

Get out of your comfort zone. Live a life more Virgin.

Our Team

The Technology Operations & Cyber Security (TOCS) is pivotal in helping the COO achieve its overall ambition in leveraging the powers of technology to deliver superb products and services to our customers while protecting our organisation and its critical data from cyber threats.

The Business Management and Control (BM&C) team ensures TOCS is effective and fit for purpose by leading in Financial Planning & Management, Third Party Management, Risk & Control, Operations, People & Engagement, and Insights & Reporting. As such we are seeking a highly experienced Business Operations Manager to lead the TOCS Financial Planning & Management team, ensuring robust management, control, and oversight of our cost envelope for effective delivery of our strategic ambitions.

What you’ll be doing…

• Budgeting and Forecasting: Lead for TOCS in participating in the centrally led budgeting and forecasting process to ensure financial plans is adequate to meet technology roadmaps, investment needs, and people plans.
• Financial Analysis: Lead for TOCS to respond to financial analysis provided by central teams to influence management action based on trends and data-driven insights.
• Cost Management: Implementing cost-saving measures and efficiency strategies to optimise spending and maximize ROI, while ensuring TOCS Cluster Heads operate within agreed budgetary limits.
• Financial Reporting: Ensuring accuracy and providing response and commentary to support all centrally produced monthly, quarterly, and annual reporting to monitor and track TOCS performance.
• Resourcing: Oversee TOCS People plans to manage and track TOCS Recruitment and Vacancy Management including Project Resource Supply & Demand and Recoveries.
• Third Party Spend: Collaborate with the Third Party & Commercial Senior Manager and other key stakeholders managing third party relationships owned by TOCS on cost saving initiatives and value creation.
• Risk Management: Identifying and managing financial risks and opportunities, ensuring robust controls and governance are embedded, evidenced, tested, and monitored in line with the VM Risk Management Framework.
• Quality Management: Ensuring all standard operating procedures are fit for purpose, documented, published, and regularly reviewed.
• Collaboration: Working closely with TOCS Cluster Heads, Finance, Strategic Planning & Portfolio Management, Procurement, and other key stakeholders to ensure accurate financial planning, reporting and alignment with business objectives.
• Team Leadership: Leading a team of skilled individuals, providing guidance, support, coaching, and development to team members, and promoting a culture of continuous learning and improvement.
• Consulting: Provide SME input, guidance and support on TOCS Financial and People Plans including Resourcing, Project Recoveries, Supply & Demand and Third Party spend.
• Process Improvement: Enhancing financial planning and management processes and implementing best practices.
• Technical Oversight: Providing technical oversight and support to the Clearing House process to ensure new technology costs are captured, executed, and budgeted appropriately.
• Regulatory Compliance: Staying up-to-date with regulatory changes and industry best practices to ensure compliance.
• Support: Providing support to the Head of BM&C and TOCS LT.

We Need You to Have:

• Degree-level qualification in Finance, Accounting, Economics, or a similar field.
• Business Management and operational support experience.
• Strong financial and commercial acumen with experience managing and executing large and complex budgets.
• Experience in strategically aligning financial goals with organisational objectives.
• Exceptional analytical skills with attention to detail in conveying financial and commercial information to stakeholders
• Experience leading and motivating a team of skilled individuals.
• Ability to influence decision-makers, build and sustain relationships with senior management.
• Strong governance, risk, and control background.
• Knowledge of technology and cybersecurity, providing valuable insights and context
• Strong written and verbal communication skills.
•  Ability to deliver on time and to high-quality standards.

It’s a Bonus If You Have:

• Advanced financial modelling skills.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.