Business Unit:  Chief Data Office
Salary range: £56,600 to £70,000 Per annum DOE
Location:  Hybrid – at least once per week to either the Glasgow or Edinburgh office. 

Contract type: Permanent

Live to inspire change. Live a life more Virgin.

Our Team 
We’ve an opportunity for a forward-thinking PMO Manager to lead a team of PMO Analysts; governing, enabling and assuring the effective delivery of PMO, to support the delivery of strategic and BAU change in line with the overall objectives of the Change & Delivery function. We deliver projects across a wide range of business areas: whether delighting our customers with new digital features, through to satisfying our auditors and regulators with changes to data and reporting systems. We want to make people happier about money – and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it.  

The role in a nutshell 

Our approach is to understand the opportunity and explore the art of the possible, to turn great ideas into great designs. Find fantastic solutions to not only meet the need but truly innovate and help to change the face of banking. Planning and mobilising for successful delivery are key so you can deliver the right outcome at the right time for the right price. 

You’ll be responsible for developing and maintaining strong relationships with a wide range of Stakeholders at all levels, accountable for end-to-end build tracking of intake, cost management, assignment of resource, and management reporting; aligned to strategic goals. Will act as a trusted advisor to senior stakeholders, providing regular updates on portfolio performance and challenges, and will facilitate effective communication between teams, ensuring transparency and alignment. It will be essential the build a strong business partnership with our Strategic Portfolio Management team who develop the tooling and enterprise-wide guidance on methodology and ways of working.

Through collaboration with a wide stakeholder base, you will also support the identification of process improvements, knowledge gaps and training opportunities across Change and Delivery. So, if you’re a people person, passionate about ensuring the right customer outcomes and have an eye for detail, this could be the role for you!

What you’ll be doing

• Each domain area will be accountable for its own roadmap, strategy, implementation of strategy, and associated expense. The PMO Lead will assist these domains in operating their delivery portfolio.
• Oversee and implement Lean Portfolio Management principles to optimize value delivery, to transform the team which is currently project-led, with clear definitions of value desired and value delivered. VM is trying to move towards a lean portfolio approach where we operate with persistent teams that manage their backlogs to deliver business outcomes.
• Oversee budget planning, forecasting, and variance reporting to maximize financial performance and work with domain leads to ensure strong disciplines of cost control, BAU and investment spend.
• Help manage and align recruitment and resourcing to meet organizational demand effectively.
• Lead, motivate, and develop the team to achieve operational excellence, fostering a culture of continuous improvement and collaboration.
• Provide coaching and mentoring to team members to enhance skills and performance.
• Create a culture of continuous improvement, flexibility & effectiveness that makes colleagues, customers and the community happy about their money.
• Ensure policies, procedures and methodologies are embedded and compliance with portfolio practises adhered to across the department in a consistent manner.
• Challenge domain leads to implement industry best practices around flow, capacity planning, prioritisation, for both operational and delivery to establish meaningful value-based metrics. 

We need you to have

• Leadership and strong management skills as a PMO Lead or Manager
• Strong track record of providing challenge to deliver improved results
• Understanding of commercial pressures on the bank
• Keen understanding and experience of the structures in operation within the bank
• Experience of financial institutions including key drivers of performance
• Highly effective communication at all levels
• Positive influencing of senior stakeholders
• Project delivery experience of medium to large software development projects
• Operational Risk Management experience with first line controls
• Operations/admin management experience involving accountability for production of regular reports to Board Level audience
• A detailed understanding of product development methodologies
• A detailed understanding of lean portfolio management
• A detailed understand of change methods backed by experience on how to deploy those methods
• An understanding of Digital platforms and Data strategy concepts
• Strong banking commercial skills in driving new revenues and optimising cost
• Broad knowledge of scaled agile theory and practice

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. 

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. 

Advert close date is 28th February 2025