Business Unit: Personal Banking
Salary range: £49,600 - £62,000 per annum DOE + red-hot benefits
Location: UK Remote – in person meet up once a quarter at a hub
Contract type: 12 Month Fixed Term Contract

Live to challenge the status quo. Live a life more Virgin.

Our Team

We are looking for a talented Senior Designer who will bring to life the Virgin brand through a range of digital product launches and initiatives. You’ll be a key part of the team that constantly iterates and refines our digital products and services to deliver best-in-class web and app customer experiences.

Our team sits alongside Content Design and User Research within the Human-Centered Design Team. Day to day, you’ll work in cross-functional squads. It’s an exciting time for us, as we’re now part of the Nationwide Group. We have big plans to do great things for our customers and we’d love you to join us.

Here’s what you’ll be doing

• Working across our entire digital estate, ensuring a consistent branded customer experience, by thoroughly understanding and implementing our design guidelines and user experience principles.
• Exploring multiple design directions in a rapid, iterative manner, and be able to incorporate feedback from the digital and brand teams.
• Generating basic wireframes and hand-drawn scamps, and turning them into production-ready designs complete with assets and annotations. 
• Supporting the wider design and experience team as they explore new design concepts and patterns.
• Working closely with the development and test teams to ensure your work is correctly implemented and brought to life in the way you designed it to be. 
• Framing design challenges, problems and opportunities.
• Articulating behaviours, pain points, anxieties and writing scenarios.
• Prioritising and sequencing design activities and help provide ‘big picture’ thinking on key strategic initiatives.
• You’ll work with a variety of digital tools and methods in order to produce digital artefacts like screen designs or interactive prototypes.
• Working within processes established by Design Leadership.

We Need you to have

• An advanced knowledge software such as Sketch, Marvel, Overflow, and Miro.
• An understanding of multiple design disciplines spanning research, experience, and interaction design.
• A good understanding of Information Architecture and be able to logically structure content.
• An expert at designing for mobile and desktop across screen sizes.
• A good understanding of interactive patterns and motion within digital, and proficient at anticipating and preventing errors.
• The ability to work individually or collaboratively within a team.
• Great communication skills, being able to present your work clearly and confidently to senior stakeholders and team members alike. 
• Well organised and able to adapt to new situations, changing priorities, and ambiguity.
• The ability to influence and challenge internal functions to ensure the experience is not at risk of damaging the user experience or customer needs.
• Substantive experience working within visual design.

It’s a bonus if you have but not essential

• Knowledge of building out design systems.
• Knowledge of designing and building mobile apps on both iOS and Android

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.