Business Unit: Digital Workplace, Technology Operations & Cyber Security, COO
Salary range: £48,000 - £60,000
Location: Newcastle, with occasional ad-hoc travel
Contract type: Permanent
Live up to your potential. Live a life more Virgin.
Our Team
In Digital Workplace, our mission is to provide the technology colleagues need to do their best work and easily connect with others. To deliver a simply brilliant experience, we focus on service quality, process simplification and data-led insights, to help our colleagues deliver great results for our customers.
As IT Logistics Team Leader, you’ll help maintain the IT and AV equipment in our UK office, hub and branch locations. Leading a small but mighty team of IT Logistics Specialists, your will plan, manage and participate in work to install new technology, fix significant issues, fit out new branch or hub locations with IT and AV equipment and remove/decommission equipment from locations.
What you’ll be doing
- Oversee the safe, secure and consistent distribution and installation of IT and AV hardware and peripherals. Ensure work is delivered to a high-quality and in a timely and tidy fashion.
- Ensure all IT logistics processes comply with organizational policies and industry best practices.
- Ensure compliance with health and safety regulations related to equipment handling, installation and storage.
- Ensure necessary resources are in place on a day-to-day basis and all duties for the team are sufficiently resourced and delivered in timely manner and to a high standard.
- Manage and maintain inventory systems to ensure accurate records of stock levels and location.
- Identify and implement cost reductions.
- Passionate about delivery of service with focus on the customer and colleague experience.
- Lead, motivate and manage a small team of IT Logistics Specialists fostering a positive and collaborative work environment.
You will need to have
- Significant IT Operations, support or end-user technology experience gained within a large complex environment.
- Hands on experience of installing IT and AV hardware.
- Previous experience in a supervisory or team leadership role.
- Familiarity with IT Asset management practises and health and safety regulations.
- Ability to manage your own workload and priorities as well as dealing with a fast pace of change.
It’s a bonus if you have but not essential
- Experience with ITIL best practise.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we’ll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Points to Note: It’s a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you’re interested in this opportunity, we recommend that you get in touch with jen.broadley@virginmoney.com who’ll be able to tell you all about the role which will help you make a great application.
Now the legal bit
Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you’ll move onto our standard flexible contract, 8am - 8pm.
If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, careers@virginmoney.com or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
