Business Unit: Payment Sanctions Team, Financial Crime Ops
Salary Range: £39,200 - £49,000 per annum DOE + Benefits
Location: UK Hybrid
Contract type: Permanent full-time

Our team

We’ve got a brilliant opportunity for an enthusiastic and motivated person to join our team in Payment Sanctions within Financial Crime. The position entails supporting the management team as well as being a subject matter expert to support colleagues responsible for covering Payment Sanctions Team.

The role supports the delivery of core department objectives and includes product and policy knowledge of; Payments (end to end process), Sanctions Regulations as well as providing specialist advice to Operations, the Store Network and customers directly.

You’ll play a key part in the bank’s financial crime agenda by providing guidance and support to colleagues from various business areas.

What you’ll be doing

• Acting as first point of contact across the team to support management and colleagues regarding the interpretation of Financial Crime Regulation & Policy, including liaison with the 1st Line Advisory, the EC Hub and 2nd Line Risk.
• Offering advice & guidance to operations teams and wider bank on executing processes & procedures to be compliant.
• Providing advice & guidance (acting as Subject Matter Expert) on all Virgin Money Change programmes as department rep, impact assessing the proposals, ensuring that FC requirements are clear & in-scope, liaison for Payments Sanctions Team and different Payment/EC Ops teams.
• Being a subject matter expert in Financial Crime requirements (specifically Sanctions) and tools available in the industry to support our requirements.
• Ensuring the procedures and practices of the operation are within VM Policy and within regulatory requirements, guidelines and industry good practice.
• Driving continuous improvement, facilitating and implementing change and drive uplift of capability.
• Regularly testing controls and contingency processes, assisting management with maintaining RCSA and for the department, reporting any failures and escalating risks through the appropriate channels.

We need you to have

• Extensive experience working within the domain of Financial Crime and ideally have worked within either a Payments Filtering or Payments Operations role.
• Strong product knowledge and financial crime regulatory knowledge specifically Sanctions related.
• An ability to manage and prioritise your own workloads, alongside assisting colleagues to review and interpret complex information.
• Effective communication and influencing skills to drive the most effective outcomes  and have experience of managing relationships with stakeholders especially at a senior level.
• A strong understanding of risk and how we manage this as a bank, particularly within Sanctions - being analytical in nature will be crucial in the role.
• Sound decision-making abilities, with a proven track record of resolving complex customer queries effectively and efficiently.
• Good knowledge of Payments and the end-to-end journeys.
• Successful track record of deputising for team manager and supporting team.

 It’s a bonus if you have but not essential

• Experience of AML Prevention, Detection or Investigation system.
• A track record in successfully supporting multi-functional teams.
• Have or working towards a Financial Crime qualification e.g. ICA Certificate in Anti Money Laundering or equivalent.

Red Hot Rewards  

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. 
• Up to five extra paid well-being days per year​.  
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.  
• Free private medical cover, income protection and life assurance.  
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  

And there's no waiting around, you'll enjoy these benefits from day one. 

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money 

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money 

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit 
Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. 

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.