Business Unit: Enterprise Systems
Career Direction: Enabling our Business
Role Focus: Change Management Peer Group: Senior Manager and Consultant (B)
Salary Range: Individual match
Location: Hybrid

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Our Team
The Financial Crime Technology Team are part of Enterprise Systems (ES), aligned to our Financial Crime business function, delivering technology solutions and maintaining and upgrading the technology systems that support our Financial Crime customers and colleagues. Our ongoing commitment to delivering further Financial Crime technology solutions ensures that we continuously enhance our capabilities in this area implementing technology that addresses emerging threats and regulatory requirements and provides robust support to our customers and colleagues in the Financial Crime sector.

We’ve an opportunity for senior leader to join the Financial Crime Technology Team and work with other senior colleagues across the Enterprise Systems organisation. You’ll oversee the successful delivery of key initiatives to meet business and regulatory goals, and to ensure effective technological oversight of the various systems within your area of responsibility. Whilst leading and developing a team of Project, Business Change and Technology Managers, you’ll also be responsible for budgets, risk management, the definition of the technology roadmap and ensuring that the systems in your area of responsibility are maintained effectively from a security and technology perspective.

What you’ll be doing
• Developing viable programme roadmaps and business cases that will support our technology and business strategy.
• Owning and delivering your agreed change programme ensuring that solutions align with business, customer and regulatory requirements together with wider Group controls, policies & procedures.
• Either directly delivering technology solutions or working closely with aligned ES Engineering resources to deliver solutions.
• Providing ownership of Change and BAU budget for your area of responsibility.
• Working with the Financial Crime business, assisting with technical oversight and guidance of other Financial Crime projects to ensure that these meet Virgin Money standards for delivery.
• Identifying and securing resources to work on the programme / projects; defining clear roles and responsibilities, including responsibility for production of all deliverables.
• Engaging with senior stakeholders - providing progress reports on current deliveries but also looking ahead. You’ll build a strong and positive relationship with Senior Management through collaboration and transparency.
• Providing team leadership to Change & Delivery professionals, including technical resources, providing a positive environment to develop colleagues.
• Ensuring that technology within the scope of the role is adequately maintained, including management of technical debt, infrastructure and application upgrades, and vulnerability management.
• Working with technical members of your teams and the wider VM service management functions to deal with technical incidents and to be responsible for the overall application service to the business area stakeholders
• Managing risk across the domain, covering both operational/technology risk and project delivery risk.
• Working with architecture to determine suitability of current architecture and overall direction for programmes and applications
• Overseeing Supplier Relationship Management for the 3rd party products used

We need you to have
• Strong understanding of Economic Crime concepts and technologies.
• Experience of successfully leading teams and driving activity.
• Relevant experience of delivering large, complex projects / programmes or projects within the financial or other regulated sectors.
• Great stakeholder management skills and ability to influence at all levels as you’ll be in regular dialogue with Senior Management.
• Experience of managing budgets and financial forecasts.
• Proven communication ability with a level of skill in the breaking down of complex issues so that they can be easily understood by all levels of stakeholders.
• Proven ability to motivate and lead teams of change delivery and technical staff across multiple sites and project, including the ability to get involved as required at a technical level either to help define strategy or actively manage discussions around technical issues.
• Ability to understand IT architecture and software delivery considerations to support oversight of programme solutions and the resolution of technical issues during change delivery and BAU incidents.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we’ll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Points to Note: It’s a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them.

If you’re interested in this opportunity, we recommend that you get in touch with Nicholas Steel (nicholas.steel@virginmoney.com) who’ll be able to tell you all about the role which will help you make a great application.

Now the legal bit
Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you’ll move onto our standard flexible contract, 8am - 8pm.

If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, careers@virginmoney.com or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.